2020 January 24: CHLA Education Session & Happy Hour


SKU: 20-CHLA-HH-0124 Category:


The Emerging Leaders Council

Invites You to Join us

on January 24th

at the Hyatt Regency Denver – Colorado Convention Center

for our kickoff of the 2020 CHLA Education season

with a Free Education Session and Happy Hour


Seminar: Leading Happiness

Presented by: Scott Gladney,

Multiple award-winning General Manager of Springhill Suites by Marriott Denver Downtown

and Affiliate Professor at Metropolitan State University of Denver.

What role does effective team communication and more importantly HAPPINESS have to do with guest satisfaction, and how can this translate into the daily operations of your hotel’s leadership team?  What role are all of the leaders on your team playing in creating a culture of happiness?  This workshop will allow operation-level hotel leaders to meet and network with others in their same field in hospitality, and learn from one another during the session about key techniques and practices for translating associate happiness into guest satisfaction.

Education Session:  2:00 – 3:00

Happy Hour: 3:00 – 4:30

Additional information

Ticket Type

Event Details

Date: January 24, 2020

Start time: 02:00 p.m.

End time: 04:03 p.m.

Venue: Hyatt Regency Denver at Colorado Convention Center